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Bell - AI powered product analyst
I analyzed all of Hotellab’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like that Hotellab is highly customizable with its algorithm and system tailored to user needs. Noteworthy features include an integrated rate shopper with LOS 7, accurate 365-day rate recommendations, and a robust forecasting tool. Users praise its ability to drive revenue growth, optimize pricing strategies, and save time. There are some areas for improvement, such as refining reporting/BI tools and streamlining advanced functionalities, but overall, Hotellab significantly enhances revenue management and operational efficiency.
Founded in 2019 | Headquarters in Tallinn (Estonia) | 5 employees
Hotellab is a cutting-edge revenue management platform tailored for hotels with 15–150 rooms and hotel clusters with 300+ rooms. This software combines advanced technology with deep industry expertise to optimize pricing strategies and enhance revenue growth. Key features include a customizable algorithm with LOS-based rate shopping, precise 365-day rate recommendations, and a robust forecasting tool. Hotellab stands out with its unique Custom View mode, allowing users to configure up to 60 key parameters on one screen. It is designed to drive profitability, save time, and streamline operational efficiency, providing a significant advantage to hoteliers.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hotellab products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotellab's Provided Description:
"hotellab is a young, bold, and fast-growing customized revenue management platform that has already proven itself as the market leader in Greece. Designed for hotels with 15–150 rooms and clusters with 300+ rooms, it combines advanced technology with real industry expertise.
—Built by world-class experts with 25+ years of experience in hotel revenue management
—Smart pricing tools – LOS-based rate shopping, 365-day rate recommendations, and advanced forecasting
—Direct booking optimization – distinct pricing for OTAs and brand.com to boost profits
—Exclusive Custom View mode – the only RMS in the world that lets hoteliers configure their dashboard with up to 60 key parameters on a single screen
A system created by revenue management professionals to solve real hotel challenges."
Our educational tool can be customized to fit the needs of training companies, hotel associations, and hotel management companies
It uses real-time data from hotels in large cities to simulate competitors and demand environments
Users can test the accuracy of their dynamic pricing decisions and also feel the shoes of a Revenue Manager
Airport/Conference Hotels
99%
recommended by
9
Airport/Conference Hotels
Limited Service & Budget Hotels
99%
recommended by
8
Limited Service & Budget Hotels
Branded Hotels
98%
recommended by
5
Branded Hotels
Casinos
100%
recommended by
1
Casinos
Hostels
90%
recommended by
1
Hostels
Achievements
Trending Product
This vendor's trending score is rising, Hotellab is the #19 most trending product in the Revenue Management Systems category (out of 70) and the #529 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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The pricing management as well as the forecast ,consider to be the most valuable elements. In addition the automation saves a lot of time and helps our strategy.
What do you dislike or think could be improved?
At the present moment the only i could not mention any problem or improvement about the results that we take.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The pricing management as well as the forecast ,consider to be the most valuable elements. In addition the automation saves a lot of time and helps our strategy.
Easy to use software, intuitive and time-saving. The forecasting models are super close and accurate when following the AI-generated recommendations. There’s always someone who understands our goals and offers support, especially when we need adjusting to specific seasonal trends.
What do you dislike or think could be improved?
Developing the rate shopping tool that supplies an overview not only on the pricing of our own properties compared to the compset, but on their discounting and promotional strategies as well.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Easy to use software, intuitive and time-saving. The forecasting models are super close and accurate when following the AI-generated recommendations. There’s always someone who understands our goals and offers support, especially when we need adjusting to specific seasonal trends.
The setup was pretty easy although I expected to be more complicated. The trainings sessions were very clear and after 3 weeks of fine tuning and strategies setting, I started using autopilot. Working for the past 5 months with Hotellad I can say that the system brought me value through the business intelligence and forecasting, saving me 7-10 hours each week. At the same time I have already seen increase in ADR and occupancy.
What do you dislike or think could be improved?
As I work remotely most of the day, an improvement of the mobile app could be very useful for me.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
The setup was pretty easy although I expected to be more complicated. The trainings sessions were very clear and after 3 weeks of fine tuning and strategies setting, I started using autopilot. Working for the past 5 months with Hotellad I can say that the system brought me value through the business intelligence and forecasting, saving me 7...
We began using Hotellab RMS in 2024 and were impressed with the performance improvements at our hotel, particularly after switching to autopilot. The platform reduced our workload significantly, enhanced our insights with its Business Intelligence, and optimized our pricing strategy—critical for our city hotel. Encouraged by this success, we decided to implement the RMS in three more of our properties.
What do you dislike or think could be improved?
Faster loading times for both the interface and rate updates. Manual rate refresh option.Automated rate refresh with small adjustments –minor price differences (e.g., €1 changes) automatically at shorter intervals (e.g., every 1 hour).
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
N/A
We began using Hotellab RMS in 2024 and were impressed with the performance improvements at our hotel, particularly after switching to autopilot. The platform reduced our workload significantly, enhanced our insights with its Business Intelligence, and optimized our pricing strategy—critical for our city hotel. Encouraged by this success, w...
We are using an revenue management system for the first time and I can say that we are completely satisfied. I would describe the system as easy to use, with easy menus and functions that really help us collect data and create our pricing strategy. Important for us are the pricing suggestions, the forecast, and the pick up reports that, in daily monitoring, show us our position in the market in which we operate The system's functions significantly contribute to saving our time, allowing us to deal with other important tasks for us. Beyond the system's functions, I would like to focus on our excellent cooperation with Mr George Polychronidis, an excellent professional who, with his experience and knowledge, guided us from our first steps in the set-up, learning the RMS, sharing with us his valuable professional experiences and is always by our side in any issue that arises. Finally, I would like to mention the valuable support of the support department that really solves any issue for us.
What do you dislike or think could be improved?
If I were to mention something negative, I would say that sometimes the system shows small delays in updating due to the volume of data it manages.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
We are using an revenue management system for the first time and I can say that we are completely satisfied. I would describe the system as easy to use, with easy menus and functions that really help us collect data and create our pricing strategy. Important for us are the pricing suggestions, the forecast, and the pick up reports that, in...
Communications related to customization and adjustments are quite efficient. The software itself is advanced, easy to use and has improved our performance while saving tons of time.
What do you dislike or think could be improved?
Nothing at all. Everything runs smoothly, time to implementation was good, clear communications and staff is always on top of any issues we encountered.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Communications related to customization and adjustments are quite efficient. The software itself is advanced, easy to use and has improved our performance while saving tons of time.
What I really liked was the accuracy of forecast and the very good Rate Recommendations/Rate shopper for coming 365 days. The recently launched feature of Seasons helped a lot with organising better the seasonality and strategies. It was also a nice surprise that system can also calculate the commissions and expenses and present the rooms profit.
What do you dislike or think could be improved?
It is my first RMS and I cannot think of anything that could be improved, as at the moment I am fully satisfied.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
What I really liked was the accuracy of forecast and the very good Rate Recommendations/Rate shopper for coming 365 days. The recently launched feature of Seasons helped a lot with organising better the seasonality and strategies. It was also a nice surprise that system can also calculate the commissions and expenses and present the rooms p...
Hotellab is not a black box. It gives you the ability to customize the algorithm and system according to your needs. User-driven strategies that allow us to input our own strategies that the system translates into actionable tactics. Multi-night rate shopper is included in their package.
What do you dislike or think could be improved?
Reporting/BI is there, but could be improved. As far as I know, Hotellab is working intensively on adding new functionalities.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Hotellab is not a black box. It gives you the ability to customize the algorithm and system according to your needs. User-driven strategies that allow us to input our own strategies that the system translates into actionable tactics. Multi-night rate shopper is included in their package.
The tool is user-friendly and hotellab’s team is listening to our proposals for better user experience. They already applied one of our recommendations. In regard to revenue optimization we already saw significant improvement which was our main goal.
What do you dislike or think could be improved?
Scrolling selected dates for the whole month in category view could be improved, but it’s not of high importance any more for us because we use autopilot for over two months.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The tool is user-friendly and hotellab’s team is listening to our proposals for better user experience. They already applied one of our recommendations. In regard to revenue optimization we already saw significant improvement which was our main goal.
Happy to share my positive experience with HotelLab's revenue management software. As a hospitality manager, I've found it to be a game-changer. The software is user-friendly and has significantly saved me time on daily tasks.
The assigned revenue manager has been incredibly supportive and helpful, providing valuable insights and guidance. Thanks to HotelLab, our hotel has seen a noticeable increase in ADR.
by
CHRISANTHI CHRISTOFIDOU
(TRAVELSCOPE NETWORKING LTD)
on July 22, 2025
Showing all answers to:
"What does this product or service do well?"
August 5, 2024,
CHRISANTHI CHRISTOFIDOU
regularly uses
Hotellab
Happy to share my positive experience with HotelLab's revenue management software. As a hospitality manager, I've found it to be a game-changer. The software is user-friendly and has significantly saved me time on daily tasks.
The assigned revenue manager has been incredibly supportive and helpful, providing valuable insights and guidance. Thanks to HotelLab, our hotel has seen a noticeable increase in ADR.
November 16, 2023,
Damien Cazabonne
has seen a demo of
Hotellab
Thanks to a modern vision of revenue management for hoteliers, Hotellab offers a suite of solution helping to maximise your finance. Among other features, the autopilot option is for sure a fantastic tool making the optimisation of the room rates easier and easier for the hotelier.
Arina Kolomiets
App Success Manager
@
Apaleo
October 25, 2023,
Arina Kolomiets
has seen a demo of
Hotellab
Great solution for properties of different size, can be flexibly tailored according to the needs and strategies of hotelier. The founders of Hotellab are true Revenue Management gurus with hands on experience. Hotellab also performs business audit of the property to advise on the optimal use of their product.
Jeremy Greant
Head of Strategic Partnerships
@
OTA Insight
October 18, 2023,
Jeremy Greant
has seen a demo of
Hotellab
Hotellab is a top-notch Revenue Management System and one of the only one today taking into account forward-looking demand data such (e.g from OTA Insight Market Insight). There service and support is also top class.
Thomas Poulios
Founder
@
Hotel Availabilities AE
October 10, 2023,
Thomas Poulios
occassionaly uses
Hotellab
The Hotelab system is easy to use and the implementation process with our Channel Manager, HotelAvailabilities, is also fast. Every accommodation needs to sell at the right price, thus applying dynamic pricing based on Hotellab’ s RMS will help hoteliers to maximize their revenue and average daily rates and will give them time back to focus on other areas of their business.
Pantelis Zigras
Sales Director
@
HotelAvailabilities
October 7, 2023,
Pantelis Zigras
has tried
Hotellab
Hotellab is a user friendly automated Revenue Management System which integrates seamlessly with HotelAvailabilities Channel Manager, an ideal solution for properties that do not use a PMS. With automated price recommendations and updates as well as advance tools, statistics and forecasting the system helps to maximise revenue and ADR.
Question:
What differentiates this product or service from the competition?
Answer:
The assigned revenue manager has been incredibly supportive and helpful, providing valuable insights and guidance. Thanks to HotelLab, our hotel has seen a noticeable increase in ADR.
While the software is excellent, I would love to see more Property Management System integrations in the future
by
CHRISANTHI CHRISTOFIDOU
(TRAVELSCOPE NETWORKING LTD)
on July 22, 2025
Showing all answers to:
"What differentiates this product or service from the competition?"
August 5, 2024,
CHRISANTHI CHRISTOFIDOU
regularly uses
Hotellab
The assigned revenue manager has been incredibly supportive and helpful, providing valuable insights and guidance. Thanks to HotelLab, our hotel has seen a noticeable increase in ADR.
While the software is excellent, I would love to see more Property Management System integrations in the future
November 16, 2023,
Damien Cazabonne
has seen a demo of
Hotellab
The number of qualitative features the system integrates is a real competitive advantage as the analytics of the current trends in real time is. The specific focus on the website data will allow a property makes better decision and become more successful.
Arina Kolomiets
App Success Manager
@
Apaleo
October 25, 2023,
Arina Kolomiets
has seen a demo of
Hotellab
What I find absolutely amazing that hotellab.io offers revenue management sumulator, helping hospitality educators across the globe increase awareness about revenue management and use real booking patterns and real data from hotels in large cities!
Jeremy Greant
Head of Strategic Partnerships
@
OTA Insight
October 18, 2023,
Jeremy Greant
has seen a demo of
Hotellab
Hotellab differentiates by it's capability to integration market intelligence data in their price recommendation. They focus on current market trends and not historical data / Trends only. Their Hybrid autopilot feature is also great.
Thomas Poulios
Founder
@
Hotel Availabilities AE
October 10, 2023,
Thomas Poulios
occassionaly uses
Hotellab
Hotellab Revenue management system works smoothly with our channel manager, HotelAvailabilities, assisting our common hoteliers/clients with pushing optimum rates to the Online Travel Agents in order to get the maximum revenue.
Pantelis Zigras
Sales Director
@
HotelAvailabilities
October 7, 2023,
Pantelis Zigras
has tried
Hotellab
What differentiates this product or service from the competition? It focuses more on current trends, which is very important after covid and the change of booking patterns. What is more I like the accuracy of the forecast and the detailed analytics in the pick up report
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
While the software is excellent, I would love to see more Property Management System integrations in the future for better variety and connection options. Rate shopping can be enriched with other sources.
by
CHRISANTHI CHRISTOFIDOU
(TRAVELSCOPE NETWORKING LTD)
on July 22, 2025
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
August 5, 2024,
CHRISANTHI CHRISTOFIDOU
regularly uses
Hotellab
While the software is excellent, I would love to see more Property Management System integrations in the future for better variety and connection options. Rate shopping can be enriched with other sources.
November 16, 2023,
Damien Cazabonne
has seen a demo of
Hotellab
Looking for modern-easy to use revenue management, Hotellab should definitely be on your shopping list. The personalisation of the algorithms they can provide, fitting the needs of any customer is a real competitive advantage.
Arina Kolomiets
App Success Manager
@
Apaleo
October 25, 2023,
Arina Kolomiets
has seen a demo of
Hotellab
Sign up for an audit to understand full capabilities of the product, also make sure to talk to Hotellab about website end-to-end analytics to help unlock more direct bookings and check out data integrations
Jeremy Greant
Head of Strategic Partnerships
@
OTA Insight
October 18, 2023,
Jeremy Greant
has seen a demo of
Hotellab
I would recommend to compare it with other Revenue Management System - test it out and you will see the difference by your self. You will see how sleek and easy to use it is while taking complex market data into considerations.
Thomas Poulios
Founder
@
Hotel Availabilities AE
October 10, 2023,
Thomas Poulios
occassionaly uses
Hotellab
There are so many RMS tools out there, however Hotellab Revenue Management System is one of the favorite of our clients. I would advice to use it at it's my maximum by leveraging the different integrations it offer
Pantelis Zigras
Sales Director
@
HotelAvailabilities
October 7, 2023,
Pantelis Zigras
has tried
Hotellab
That is User Friendly and focuses more on current trends, which is very important after covid and the change of booking patterns.
What is more I like the accuracy of the forecast and the detailed analytics in the pick up report.
Hotellab has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.