hotellab

4.9 (94 REVIEWS)

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HT Score  
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Pantelis, Thomas, Jorge + 5 more experts recommend hotellab

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Ranked 9 (out of 78) in Revenue Management Systems

All-in-One Revenue Management Platform

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Bell avatar Bell - AI powered product analyst

I analyzed all of hotellab’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hotellab RMS offers a comprehensive solution for hoteliers aiming to enhance revenue and streamline operations. Praised for its seamless integration with PMS systems, it facilitates dynamic pricing, resulting in noticeable gains in ADR, occupancy, and RevPAR. Users value its robust Business Intelligence and rate shopper features, which help in making informed decisions. While generally positive, some users desire more granularity in reporting and tailored options for smaller properties.

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Ensana, Majestic Hotel, Three Corners & 92 others

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What Types of Hotels hotellab is Popular For

Size

17 | X-Small (1-9 room)

39 | Small (10-49 room)

19 | Mid-Sized (50-99 room)

18 | Large (100-499 room)

Country

49 | Greece

8 | Russian Federation

6 | Bulgaria

4 | Georgia

3 | Czech Republic

3 | Estonia

2 | Croatia

2 | Austria

2 | Egypt

1 | Ukraine

1 | France

1 | Canada

1 | United Arab Emirates

Type

43 | Boutique Hotels

37 | Bed & Breakfast & Inns

34 | Resorts

31 | City Center Hotels

27 | Luxury Hotels

19 | Airport/Conference Hotels

12 | Extended Stay & Serviced Apartments

12 | Limited Service & Budget Hotels

10 | Branded Hotels

10 | Vacation Rentals & Villas

2 | Casinos

1 | Hostels

Region

75 | Europe

7 | Middle East

1 | North America

Category

94 | Revenue Management Systems

hotellab Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Revenue Management Systems for hotels in Bulgaria
#2 of 3
Best Revenue Management Systems for hotels in Greece
#1 of 3
Best Revenue Management Systems for hotels in Middle East
#5 of 7

hotellab Revenue Management Systems Rankings

By size
Best Revenue Management Systems for Small Hotels 100% recommended by 30 Small hotels
#11 of 30
hotellab is a top Revenue Management Systems pick among small properties on HotelTechReport, because reviewers like the rate shopper and autopilot that keep pricing tied to competitor moves and seasonality without a dedicated revenue manager.
Best Revenue Management Systems for Mid-sized Hotels 99% recommended by 19 Mid-sized hotels
#16 of 35
hotellab is a top Revenue Management Systems pick among mid-sized hotels on HotelTechReport, with reviewers pointing to open-pricing for standard and prepaid rate plans and competitor-share controls that fit properties selling rooms and dorms.
Best Revenue Management Systems for Large Hotels 98% recommended by 10 Large hotels
#10 of 19
hotellab is a top Revenue Management Systems pick among large hotels on HotelTechReport, with hoteliers pointing to custom algorithms and user-driven strategies that turn their own rules into actionable tactics.
By type
Best Revenue Management Systems for Vacation Rentals & Villas 100% recommended by 9 Vacation Rentals & Villas hotels
#8 of 14
hotellab is a top Revenue Management Systems pick among Vacation-Rentals-Villas on HotelTechReport, where hoteliers single out the 365-day rate recommendations for long-term planning in a demanding, competitive market.
Best Revenue Management Systems for Bed & Breakfast & Inns 99% recommended by 31 Bed & Breakfast & Inns hotels
#12 of 30
hotellab is a top Revenue Management Systems pick among Bed-N-Breakfast on HotelTechReport, with hoteliers pointing to the Resort Rate Shopper, especially LOS 7, for spotting competitors’ length-of-stay moves and adjusting prices.
Best Revenue Management Systems for Extended Stay & Serviced Apartments 100% recommended by 11 Extended Stay & Serviced Apartments hotels
#11 of 19
hotellab is a top Revenue Management Systems pick among Extended-Stay-Serviced-Apartments on HotelTechReport, with forecasts and rate recommendations hoteliers say match seasonal trends and real-time demand signals closely.
Best Revenue Management Systems for Resorts 100% recommended by 29 Resorts hotels
#9 of 26
hotellab is a top Revenue Management Systems pick among Resort on HotelTechReport for the “rate shopper” and 365-day rate recommendations, which give teams clear market positioning and year-ahead planning. Hoteliers also point to custom pricing and forecasting that fit resort seasonality and no dedicated revenue manager.
Best Revenue Management Systems for City Center Hotels 99% recommended by 26 City Center Hotels hotels
#12 of 35
hotellab is a top Revenue Management Systems pick among City-Center-Hotel on HotelTechReport because hoteliers single out Autopilot plus the ability to set competitor weight by season and listing, so pricing stays tied to each market and property.
Best Revenue Management Systems for Boutique Hotels 99% recommended by 37 Boutique Hotels hotels
#15 of 37
hotellab is a top Revenue Management Systems pick among boutique hotels on HotelTechReport, with hoteliers pointing to its minimum and maximum price boundaries that keep rates inside the property’s comfort zone while it adjusts to demand in real time.
Best Revenue Management Systems for Airport/Conference Hotels 99% recommended by 12 Airport/Conference Hotels hotels
#17 of 28
hotellab is a top Revenue Management Systems pick among Conference on HotelTechReport because hoteliers point to its rate recommendations by room category, which help set pricing for individual bookings and track ADR, occupancy, and competitors.
Best Revenue Management Systems for Luxury Hotels 99% recommended by 23 Luxury Hotels hotels
#16 of 33
hotellab is a top Revenue Management Systems pick among luxury hotels on HotelTechReport, with hoteliers pointing to Autopilot and competitor weighting that let them set how much each rival shapes rates. One reviewer says they can even weight Four Seasons as a competitor.
Best Revenue Management Systems for Limited Service & Budget Hotels 99% recommended by 12 Limited Service & Budget Hotels hotels
#16 of 29
hotellab is a top Revenue Management Systems pick among Limited-Service-Budget on HotelTechReport, with hoteliers pointing to room-category-by-room-category price recommendations that help them set individual-booking rates and compare forecast to budget.
Best Revenue Management Systems for Branded Hotels 99% recommended by 9 Branded Hotels hotels
#20 of 29
hotellab is a top Revenue Management Systems pick among branded hotels on HotelTechReport, with hoteliers pointing to Autopilot and its control over competitor weighting by season and listing level. That matters when demand shifts, because teams can set strategy without following the market blindly.
By region
Best Revenue Management Systems for hotels in Middle East 97% recommended by 7 hotels in Middle East
#5 of 7
hotellab is a top Revenue Management Systems pick among Middle East on HotelTechReport because hoteliers point to pricing recommendations, market positioning, and detailed statistical analysis for planning and budgeting.
Best Revenue Management Systems for hotels in Europe 99% recommended by 57 hotels in Europe
#13 of 29
hotellab is a top Revenue Management Systems pick among Europe on HotelTechReport because hoteliers point to its min and max price boundaries, which keep rates inside their guardrails while the system adjusts pricing in real time to demand.
By country
Best Revenue Management Systems for hotels in Greece 100% recommended by 34 hotels in Greece
#1 of 3
hotellab is a top Revenue Management Systems pick among Greece on HotelTechReport, with hoteliers singling out its rate shopper for tracking competitors’ length-of-stay strategies and shaping pricing.
Best Revenue Management Systems for hotels in Bulgaria 100% recommended by 6 hotels in Bulgaria
#2 of 3
hotellab is a top Revenue Management Systems pick among Bulgaria on HotelTechReport, because hoteliers say it is "not a black box" and lets teams customize the algorithm and input their own strategies into actionable tactics.

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What is hotellab?

Founded in 2019 | Headquarters in Tallinn (Estonia) | 30 employees
hotellab is an all-in-one revenue management system (RMS) designed for a wide range of hotel types, from small independent properties to large resorts. hotellab enhances revenue by offering dynamic pricing solutions and seamless integration with property management systems (PMS). This leads to increased ADR, occupancy, and RevPAR. The platform includes robust Business Intelligence and a built-in Rate Shopper, allowing hoteliers to monitor up to 15 competitors and make informed decisions. Its Custom View Mode lets users configure dashboards with up to 60 key metrics, saving time and increasing efficiency in revenue management tasks.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of hotellab products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by hotellab

FAQs

Capabilities

Automate dynamic pricing

Optimize revenue performance

Monitor competitor rates

Simplify rate management

Leverage data-driven insights

Features

Pricing Optimization

4/5 features

Market Intelligence & Forecasting

4/5 features

Dashboards & Reporting

4/5 features

Automation

4/5 features

Multi-Property Functionality

4/5 features

Available Add-ons & Modules

Pricing Recommendations

Revenue Management Systems
Pricing Recommendations is a module that helps hotels set the right room price every day. Instead of a manager manually tracking competitors, occupancy, and demand, the system analyzes 100+ factors (competitor rates, flight search trends, booking history) and automatically suggests or pushes updated prices twice a day. The result: more revenue from the same rooms, with significantly less manual work.

INCLUDED

Forecasting

Budgeting
Our forecasting engine constantly analyzes your PMS updates, historical trends, competitor movement, and external demand signals to predict what’s coming with exceptional accuracy.

INCLUDED

Rate Shopper

Revenue Management Systems
Rate Shopper shows you what your competitors are actually charging, including all discounts and special offers, updated automatically up to 365 days ahead. Instead of manually checking booking platforms, you see real market prices in one place. This feeds directly into your pricing decisions, so you always know where your hotel stands relative to the competition.

INCLUDED

Pricing Recommendations

Revenue Management Systems
Pricing Recommendations is a module that helps hotels set the right room price every day. Instead of a manager manually tracking competitors, occupancy, and demand, the system analyzes 100+ factors (competitor rates, flight search trends, booking history) and automatically suggests or pushes updated prices twice a day. The result: more revenue from the same rooms, with significantly less manual work.

INCLUDED

Pricing Strategies

Revenue Management Systems
Pricing Strategies is an add-on to Pricing Recommendations that gives hotels more control over how prices behave in specific situations. You set rules once: if occupancy reaches a certain level, prices go up; if demand is slow, prices drop in a controlled way. The system applies these rules automatically twice a day, so peak dates earn more, quiet periods fill up faster, and nothing depends on someone remembering to make a manual change.

INCLUDED

Flight Demand

Flight Demand & Analytics helps hotels spot incoming guests before they start booking. People typically search for flights weeks before they look for a hotel, so by tracking flight search data (via Skyscanner), the system detects rising travel interest to your destination early. This means you can raise prices ahead of demand, not after it peaks. Especially useful for seasonal leisure hotels where timing your pricing right makes a significant revenue difference.

INCLUDED

Business Intelligence

Business Intelligence
Business Intelligence helps you understand what drives your hotel's revenue. Instead of scattered spreadsheets and hours of manual reporting, you get a single dashboard with all key metrics: occupancy, ADR, RevPAR, revenue by segment, channel, and room type, compared against last year, budget, or booking pace in real time. The result: faster decisions based on data, not gut feel.

PREMIUM ADD-ON

Resort Rate Shopper

Rate Shopping
Resort Rate Shopper is an upgrade to the standard Rate Shopper, built specifically for resorts where guests book by the week, not just one night. At resorts, competitors often set minimum stay requirements of 3, 5, or 7 nights, so a single-night price comparison gives a misleading picture. This module shows what guests can actually book across different stay lengths, and when competitors tighten or relax those rules.

PREMIUM ADD-ON

Yield Management & Restrictions

Revenue Management Systems
The module gives hotels control not just over prices, but over who can book and under what conditions. For example, during peak weekends, you can require a minimum 3-night stay so one-night guests don't fill rooms that could go to higher-value bookings. The system applies these rules automatically based on demand, protecting the most profitable dates while relaxing restrictions when things are slow to keep occupancy up.

PREMIUM ADD-ON

Group Analysis & Displacement

Revenue Management Systems
Group Analysis helps hotels decide whether to accept a group booking and at what price. The problem: saying yes to a group can block rooms that would sell at a higher price to individual guests. This module calculates the real trade-off, comparing expected group revenue against what the hotel would likely earn without it, and gives a clear recommendation on the minimum rate to accept or whether to decline altogether.

PREMIUM ADD-ON

Group Analysis & Displacement

Revenue Management Systems
Group Analysis helps hotels decide whether to accept a group booking and at what price. The problem: saying yes to a group can block rooms that would sell at a higher price to individual guests. This module calculates the real trade-off, comparing expected group revenue against what the hotel would likely earn without it, and gives a clear recommendation on the minimum rate to accept or whether to decline altogether.

PREMIUM ADD-ON

hotellab Reviews Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotellab is the #7 most trending product in the Revenue Management Systems category (out of 78) and the #174 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

hotellab’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

hotellab Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

hotellab Average hotellab

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3

Success Stories

2

References

14

Featured Customers

hotellab Reviews

Hotelier Rating

Excellent
94
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (17)
  • Small (39)
  • Mid-Sized (19)
  • Large (18)

Country

  • Greece
    Greece
    (49)
  • Russian Federation
    Russian Federation
    (8)
  • Bulgaria
    Bulgaria
    (6)
  • Georgia
    Georgia
    (4)
  • Czech Republic
    Czech Republic
    (3)
  • Estonia
    Estonia
    (3)
  • Croatia
    Croatia
    (2)
  • Austria
    Austria
    (2)
  • Egypt
    Egypt
    (2)
  • Ukraine
    Ukraine
    (1)
  • France
    France
    (1)
  • Canada
    Canada
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (75)
  • Middle East
    Middle East
    (7)
10

Smarter pricing that lifts RevPAR — needs better competitor rate analysis

General Manager from 25-49 room Extended Stay & Serviced Apartment in Athens (Greece)

Verified
3 days ago
Helps maximize revenue through smarter pricing decisions, improved RevPAR, optimized room rates, and increased overall hotel profitability and provide Greek support.
Country Greece
General Manager
Small Hotel
10

Clearer competitor pricing that helped us raise rates

Owner from 25-49 room Bed & Breakfast & Inn in Grevena (Greece)

Verified
5 days ago
We run a small hotel in a winter destination where many competitors don't publish their prices online, so it was always hard to know where we stood. With RMS Lite version we can check pricing from competitors in similar destinations. That gave us a much clearer picture and helped us position ourselves correctly. The LOS rate shopping is esp...
Country Greece
Owner
Small Hotel
10

Better room-level pricing and REVPAR — but setup took longer than expected

GM from 75-99 room Boutique in Rethymnon (Greece)

Verified
5 days ago
We switched to hotellab from another RMS, and once everything was up and running, we noticed a positive difference in ease of use and value. Dynamic pricing at the room level works well, providing better control over individual room types rather than adjusting rates across the board. Since going live, we’ve seen an increase in REVPAR in mos...
Country Greece
GM
Mid-Sized Hotel
10

Simple rate shopping that fits a small property

Manager from 10 to 24 room Bed & Breakfast & Inn in Nymfaio (Greece)

Verified
5 days ago
We're an 8-room Hotel in a mountain destination and we recently started using RMS Lite by Hotellab. Even in this short time we've noticed a real difference in how we set our prices. The feature we value most is the rate shopper with LOS2. In mountain destinations almost everyone works with a 2-night minimum stay, especially on weekends and...
Country Greece
Manager
Small Hotel
10

Higher monthly turnover with faster invoicing and rate management

Owner from 25-49 room Airport/Conference Hotel in Porto Rafti (Greece)

Verified
6 days ago
As a hotel, it has really helped me increase my monthly turnover. Also it has saved me time on invoicing and daily rate management. The support and frequent communication I receive are prompt effective.
Country Greece
Owner
Small Hotel
10

Clear pricing recommendations that save time and build confidence

Reservations Manager from 25-49 room Bed & Breakfast & Inn in Emporio (Greece)

Verified
11 days ago
We started with the RMS Lite subscription and honestly didn't expect to see a difference so quickly, but within the first month we could already see the change in how we price and in our results. The platform is simple to use and doesn't require hours of analysis every day. The recommendations are clear, easy to understand, and make sense f...
Country Greece
Reservations Manager
Small Hotel
9

How a City Hotel in Estonia Achieved +24% Revenue Growth with hotellab RMS

General Manager from 50-74 room Bed & Breakfast & Inn in Tallinn (Estonia)

Verified
12 days ago
The hotel saw significant revenue growth while relying on hotellab RMS to automate pricing decisions and respond to market changes.
Country Estonia
General Manager
Mid-Sized Hotel
10

Fast, useful revenue tools — brand.com rate shopping still missing

General Manager from 5 to 9 room Boutique in Ammoudi (Greece)

Verified
19 days ago
We’ve been with ηotellab since the early days and have seen the platform evolve significantly over the years. It’s rare to work with a technology partner that keeps developing at this pace while continuing to add features that are genuinely useful in our day-to-day revenue management. The Rate Shopper is one of the standout features for us...
Country Greece
General Manager
X-Small Hotel
10

Simple pricing guidance for a small city hotel

Owner from 25-49 room City Center Hotel in Ptolemaida (Greece)

Verified
24 days ago
As a small independent hotel, we needed a simple solution that covers the essentials without overcomplicating our day. RMS Lite from hotellab does exactly that. It gives us a clear view of our market, with competitor rate monitoring and demand forecasting that help us understand where our prices stand. It has been especially useful for bal...
Country Greece
Owner
Small Hotel
10

Automated pricing that saves hours for small properties

Owner from 5 to 9 room Vacation Rentals & Villa in Supetarska Draga (Croatia)

Verified
25 days ago
Running just a few apartments, we never had the time or expertise to properly monitor competitor prices or adjust rates daily, we were basically guessing. RMS Lite, the new launch of hotellab for small-medium sized properties, changed that completely. It automatically updates our prices based on demand and competitor movement, and we only s...
Country Croatia
Owner
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 10

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Hotellab is a user friendly automated Revenue Management System which integrates seamlessly with HotelAvailabilities Channel Manager, an ideal solution for properties that do not use a PMS. With automated price recommendations and updates as well as advance tools, statistics and forecasting the system helps to maximise revenue and ADR.

Question:

What differentiates this product or service from the competition?

Answer:

What differentiates this product or service from the competition? It focuses more on current trends, which is very important after covid and the change of booking patterns. What is more I like the accuracy of the forecast and the detailed analytics in the pick up report

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

That is User Friendly and focuses more on current trends, which is very important after covid and the change of booking patterns. What is more I like the accuracy of the forecast and the detailed analytics in the pick up report.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 5 recommend
Recommended by
RecommendationAvatar
Pantelis Zigras Sales Director @ HotelAvailabilities
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Thomas Poulios Founder @ Hotel Availabilities AE
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Jorge Rocha VP of Sales @ UpsellGuru
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Eddy Montagnoli Partnership Manager @ BeSafe Group
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CHRISANTHI CHRISTOFIDOU Founder @ TRAVELSCOPE NETWORKING LTD
RecommendationAvatar
Pantelis Zigras Sales Director @ HotelAvailabilities
RecommendationAvatar
Thomas Poulios Founder @ Hotel Availabilities AE
RecommendationAvatar
Jorge Rocha VP of Sales @ UpsellGuru
RecommendationAvatar
Eddy Montagnoli Partnership Manager @ BeSafe Group
RecommendationAvatar
CHRISANTHI CHRISTOFIDOU Founder @ TRAVELSCOPE NETWORKING LTD
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Damien Cazabonne [email protected] @ Mews
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Arina Kolomiets App Success Manager @ Apaleo
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Jeremy Greant Head of Strategic Partnerships @ OTA Insight
Are you a consultant or vendor that recommends hotellab? Leave a recommendation

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Support

Unverified

hotellab has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

99%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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