hotellab

4.9 (75 REVIEWS)

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HT Score  
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Pantelis, Thomas, Jorge + 5 more experts recommend hotellab

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Ranked 12 (out of 74) in Revenue Management Systems

All-in-One Revenue Management Platform

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Bell avatar Bell - AI powered product analyst

I analyzed all of hotellab’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hotellab RMS offers a comprehensive solution for hoteliers aiming to enhance revenue and streamline operations. Praised for its seamless integration with PMS systems, it facilitates dynamic pricing, resulting in noticeable gains in ADR, occupancy, and RevPAR. Users value its robust Business Intelligence and rate shopper features, which help in making informed decisions. While generally positive, some users desire more granularity in reporting and tailored options for smaller properties.

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Ensana, Majestic Hotel, Three Corners & 74 others

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What Types of Hotels hotellab is Popular For

Size

15 | X-Small (1-9 room)

29 | Small (10-49 room)

14 | Mid-Sized (50-99 room)

15 | Large (100-499 room)

Country

33 | Greece

8 | Russian Federation

6 | Bulgaria

4 | Georgia

3 | Czech Republic

2 | Estonia

2 | Egypt

1 | Ukraine

1 | Croatia

1 | Austria

1 | France

1 | Canada

1 | United Arab Emirates

Type

36 | Boutique Hotels

31 | Bed & Breakfast & Inns

29 | Resorts

26 | City Center Hotels

23 | Luxury Hotels

12 | Airport/Conference Hotels

12 | Limited Service & Budget Hotels

11 | Extended Stay & Serviced Apartments

9 | Branded Hotels

9 | Vacation Rentals & Villas

2 | Casinos

1 | Hostels

Region

56 | Europe

7 | Middle East

1 | North America

Category

75 | Revenue Management Systems

hotellab Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Revenue Management Systems for hotels in Bulgaria
#2 of 3
Best Revenue Management Systems for hotels in Greece
#1 of 3
Best Revenue Management Systems for hotels in Middle East
#6 of 7

hotellab Revenue Management Systems Rankings

By region
Best Revenue Management Systems for hotels in Middle East 97% recommended by 6 hotels in Middle East
#6 of 7
Hotels in the Middle East say that Hotellab's Revenue Management System is a transformative tool for enhancing revenue optimization and operational efficiency. The system's user-friendly interface and responsive support, along with its ability to adapt to specific regional needs and market conditions, are highly valued. Additionally, the ability to save time through automation and detailed analytics aligns with the operational priorities of Middle Eastern hotels, leading to overall satisfaction and continuous improvement in revenue strategies.
By country
Best Revenue Management Systems for hotels in Bulgaria 100% recommended by 6 hotels in Bulgaria
#2 of 3
Hotels in Bulgaria say that Hotellab's Revenue Management Systems offers a user-friendly and highly customizable platform that meets their operational needs by facilitating personalized strategies, forecasting accuracy, and market analysis crucial for localized success. The ability to adapt to individual property requirements, coupled with robust support and smooth collaboration, makes Hotellab a preferred choice for Bulgarian hotels seeking to enhance revenue through effective pricing and inventory management. Despite some minor areas for improvement, such as reporting enhancements and the desire for more market-driven functionalities, the generally positive reception underscores Hotellab's potential to drive regional market leadership.
Best Revenue Management Systems for hotels in Greece 100% recommended by 26 hotels in Greece
#1 of 3
Hotels in Greece say that Hotellab's Revenue Management System is a highly effective tool that aligns well with the unique market dynamics and operational needs prevalent in the region. The system's ease of use, customizable features, and powerful analytics make it especially beneficial for diverse hotel sizes, from small pensions to larger properties, by aiding significant improvements in ADR, occupancy, and revenue while providing real-time insights and strategies for dynamic pricing and demand shifts. Additionally, the exceptional customer support and intuitive user interface are frequently highlighted as indispensable assets for hoteliers in Greece aiming to maximize their market positioning and operational efficiency.

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What is hotellab?

Founded in 2019 | Headquarters in Tallinn (Estonia) | 30 employees
hotellab is an all-in-one revenue management system (RMS) designed for a wide range of hotel types, from small independent properties to large resorts. hotellab enhances revenue by offering dynamic pricing solutions and seamless integration with property management systems (PMS). This leads to increased ADR, occupancy, and RevPAR. The platform includes robust Business Intelligence and a built-in Rate Shopper, allowing hoteliers to monitor up to 15 competitors and make informed decisions. Its Custom View Mode lets users configure dashboards with up to 60 key metrics, saving time and increasing efficiency in revenue management tasks.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of hotellab products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by hotellab

FAQs

Capabilities

Automate dynamic pricing

Optimize revenue performance

Monitor competitor rates

Simplify rate management

Leverage data-driven insights

Features

Pricing Optimization

4/5 features

Market Intelligence & Forecasting

4/5 features

Dashboards & Reporting

4/5 features

Automation

4/5 features

Multi-Property Functionality

4/5 features

Available Add-ons & Modules

Pricing Recommendations

Revenue Management Systems
Pricing Recommendations is a module that helps hotels set the right room price every day. Instead of a manager manually tracking competitors, occupancy, and demand, the system analyzes 100+ factors (competitor rates, flight search trends, booking history) and automatically suggests or pushes updated prices twice a day. The result: more revenue from the same rooms, with significantly less manual work.

INCLUDED

Forecasting

Budgeting
Our forecasting engine constantly analyzes your PMS updates, historical trends, competitor movement, and external demand signals to predict what’s coming with exceptional accuracy.

INCLUDED

Rate Shopper

Revenue Management Systems
Rate Shopper shows you what your competitors are actually charging, including all discounts and special offers, updated automatically up to 365 days ahead. Instead of manually checking booking platforms, you see real market prices in one place. This feeds directly into your pricing decisions, so you always know where your hotel stands relative to the competition.

INCLUDED

Pricing Recommendations

Revenue Management Systems
Pricing Recommendations is a module that helps hotels set the right room price every day. Instead of a manager manually tracking competitors, occupancy, and demand, the system analyzes 100+ factors (competitor rates, flight search trends, booking history) and automatically suggests or pushes updated prices twice a day. The result: more revenue from the same rooms, with significantly less manual work.

INCLUDED

Pricing Strategies

Revenue Management Systems
Pricing Strategies is an add-on to Pricing Recommendations that gives hotels more control over how prices behave in specific situations. You set rules once: if occupancy reaches a certain level, prices go up; if demand is slow, prices drop in a controlled way. The system applies these rules automatically twice a day, so peak dates earn more, quiet periods fill up faster, and nothing depends on someone remembering to make a manual change.

INCLUDED

Flight Demand

Flight Demand & Analytics helps hotels spot incoming guests before they start booking. People typically search for flights weeks before they look for a hotel, so by tracking flight search data (via Skyscanner), the system detects rising travel interest to your destination early. This means you can raise prices ahead of demand, not after it peaks. Especially useful for seasonal leisure hotels where timing your pricing right makes a significant revenue difference.

INCLUDED

Business Intelligence

Business Intelligence
Business Intelligence helps you understand what drives your hotel's revenue. Instead of scattered spreadsheets and hours of manual reporting, you get a single dashboard with all key metrics: occupancy, ADR, RevPAR, revenue by segment, channel, and room type, compared against last year, budget, or booking pace in real time. The result: faster decisions based on data, not gut feel.

PREMIUM ADD-ON

Resort Rate Shopper

Rate Shopping
Resort Rate Shopper is an upgrade to the standard Rate Shopper, built specifically for resorts where guests book by the week, not just one night. At resorts, competitors often set minimum stay requirements of 3, 5, or 7 nights, so a single-night price comparison gives a misleading picture. This module shows what guests can actually book across different stay lengths, and when competitors tighten or relax those rules.

PREMIUM ADD-ON

Yield Management & Restrictions

Revenue Management Systems
The module gives hotels control not just over prices, but over who can book and under what conditions. For example, during peak weekends, you can require a minimum 3-night stay so one-night guests don't fill rooms that could go to higher-value bookings. The system applies these rules automatically based on demand, protecting the most profitable dates while relaxing restrictions when things are slow to keep occupancy up.

PREMIUM ADD-ON

Group Analysis & Displacement

Revenue Management Systems
Group Analysis helps hotels decide whether to accept a group booking and at what price. The problem: saying yes to a group can block rooms that would sell at a higher price to individual guests. This module calculates the real trade-off, comparing expected group revenue against what the hotel would likely earn without it, and gives a clear recommendation on the minimum rate to accept or whether to decline altogether.

PREMIUM ADD-ON

Group Analysis & Displacement

Revenue Management Systems
Group Analysis helps hotels decide whether to accept a group booking and at what price. The problem: saying yes to a group can block rooms that would sell at a higher price to individual guests. This module calculates the real trade-off, comparing expected group revenue against what the hotel would likely earn without it, and gives a clear recommendation on the minimum rate to accept or whether to decline altogether.

PREMIUM ADD-ON

hotellab Reviews Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotellab is the #13 most trending product in the Revenue Management Systems category (out of 74) and the #353 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

hotellab’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
82 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

hotellab Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

hotellab Average hotellab

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0

Success Stories

2

References

14

Featured Customers

hotellab Case Studies

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hotellab doesn’t have any case studies available

hotellab Reviews

Hotelier Rating

Excellent
75
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (15)
  • Small (29)
  • Mid-Sized (14)
  • Large (15)

Country

  • Greece
    Greece
    (33)
  • Russian Federation
    Russian Federation
    (8)
  • Bulgaria
    Bulgaria
    (6)
  • Georgia
    Georgia
    (4)
  • Czech Republic
    Czech Republic
    (3)
  • Estonia
    Estonia
    (2)
  • Egypt
    Egypt
    (2)
  • Ukraine
    Ukraine
    (1)
  • Croatia
    Croatia
    (1)
  • Austria
    Austria
    (1)
  • France
    France
    (1)
  • Canada
    Canada
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (56)
  • Middle East
    Middle East
    (7)
10

Immediate Results for a Luxury Seaside Resort

Reservations Supervisor from 25-49 room Boutique in Amaliada (Greece)

Verified
13 days ago
We are a luxury seaside hotel in the Western Peloponnese with a strong identity and a discerning clientele, so we were careful about choosing the right revenue management system. We started using hotellab RMS at the end of March and were pleasantly surprised by how quickly everything came together. The integration with our Fidelio PMS was s...
Country Greece
Reservations Supervisor
Small Hotel
10

Three Years with hotellab. Consistent Growth and Reporting That Actually Helps You Decide

Reservations department from 25-49 room Boutique in Thessaloniki (Greece)

Verified
14 days ago
We have been using hotellab RMS for three years now at our urban hotel in Thessaloniki, and the results have been consistent year after year — ADR, occupancy, and revenue have all improved each season compared to the year before. What is most reassuring is that this isn't a one-off uplift; it compounds over time as the system learns our mar...
Country Greece
Reservations department
Small Hotel
10

Excellent Product

Manager from 25-49 room Boutique in Athens (Greece)

Verified
14 days ago
*Ease of Use. *Full Control. I feel like I have full control of all the aspects (ADR, occupancy, etc). *Nice Automations. *reports, statistics, dashboard. *Great support.
Country Greece
Manager
Small Hotel
10

Great Tool Even for Those New to Revenue Management

Hotel Manager from 75-99 room Bed & Breakfast & Inn in Skala Fourkas (Greece)

Verified
29 days ago
We started using hotellab RMS last year, coming into it with no prior experience in revenue management. We activated the system mid-season, so we didn't have the full year to work with, yet we still saw a positive impact on our results. That alone told us we were heading in the right direction. This year, with the system running from the st...
Country Greece
Hotel Manager
Mid-Sized Hotel
10

A smart move for a family-run hotel in Rhodes

Reservations Manager from 25-49 room Resort in Ródos (Greece)

Verified
1 months ago
We implemented Hotellab revenue management system at Stay Helios, our 14-room property in Faliraki, Rhodes, and the results in the first year spoke for themselves, revenue grew by 34%, ADR increased by €19, and occupancy improved by 10% within the first year. What we appreciate most is how well the system fits our reality as a family-run ho...
Country Greece
Reservations Manager
Small Hotel
10

Reliable RMS with Strong Support and Smart Pricing Tools

Junior Manager from 25-49 room Bed & Breakfast & Inn in Afitos (Greece)

Verified
1 months ago
We have been using Hotellab RMS and overall it has been a positive experience. The support and customer success team stand out , they are responsive, knowledgeable, and genuinely invested in helping you get the most out of the system. The resort rate shopper is a valuable tool for staying competitive in our market, and the ability to build...
Country Greece
Junior Manager
Small Hotel
10

Revenue Growth with Our First RMS Implementation

Owner from 25-49 room Boutique in Athens (Greece)

Verified
2 months ago
At Athens Market Portrait, implementing hotellab RMS has been a very positive step for our hotel. As a centrally located boutique property in Athens, operating in a competitive urban market, we were looking for a way to better manage pricing and demand, and the system has delivered exactly that. Even though this is our first experience usi...
Country Greece
Owner
Small Hotel
10

Simple and Effective Revenue Management for Small Properties

Owner from 5 to 9 room Bed & Breakfast & Inn in Nymfaio (Greece)

Verified
2 months ago
We run a small guesthouse, so having tools that are simple and efficient is essential for us. Hotellab has been a very good fit, as it’s easy to use and doesn’t require advanced technical knowledge or constant monitoring. One feature we find particularly valuable is the rate shopper. It allows us to track competitor pricing in similar touri...
Country Greece
Owner
X-Small Hotel
10

Amazing Revenue Management System for Resorts

E- Commerce Manager from 200 to 499 room Resort in Sharm El Sheikh (Egypt)

Verified
3 months ago
It was honestly of a great help in terms of great pricing and driving huge revenues and great indication of other competition in order to position our hotel in the best way in the market.
Country Egypt
E- Commerce Manager
Large Hotel
10

Excellent service and easy to use

Hotel Manager from 25-49 room City Center Hotel in Athens (Greece)

Verified
3 months ago
-Excellent communication between customer support and clients. -Easy to use interface. -Real time data used and applied to pricing strategy. -Results seen immediately in optimizing revenue.
Country Greece
Hotel Manager
Small Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Hotellab is a user friendly automated Revenue Management System which integrates seamlessly with HotelAvailabilities Channel Manager, an ideal solution for properties that do not use a PMS. With automated price recommendations and updates as well as advance tools, statistics and forecasting the system helps to maximise revenue and ADR.

Question:

What differentiates this product or service from the competition?

Answer:

What differentiates this product or service from the competition? It focuses more on current trends, which is very important after covid and the change of booking patterns. What is more I like the accuracy of the forecast and the detailed analytics in the pick up report

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

That is User Friendly and focuses more on current trends, which is very important after covid and the change of booking patterns. What is more I like the accuracy of the forecast and the detailed analytics in the pick up report.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 5 recommend
Recommended by
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Pantelis Zigras Sales Director @ HotelAvailabilities
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Thomas Poulios Founder @ Hotel Availabilities AE
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Jorge Rocha VP of Sales @ UpsellGuru
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Eddy Montagnoli Partnership Manager @ BeSafe Group
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CHRISANTHI CHRISTOFIDOU Founder @ TRAVELSCOPE NETWORKING LTD
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Pantelis Zigras Sales Director @ HotelAvailabilities
RecommendationAvatar
Thomas Poulios Founder @ Hotel Availabilities AE
RecommendationAvatar
Jorge Rocha VP of Sales @ UpsellGuru
RecommendationAvatar
Eddy Montagnoli Partnership Manager @ BeSafe Group
RecommendationAvatar
CHRISANTHI CHRISTOFIDOU Founder @ TRAVELSCOPE NETWORKING LTD
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Damien Cazabonne [email protected] @ Mews
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Arina Kolomiets App Success Manager @ Apaleo
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Jeremy Greant Head of Strategic Partnerships @ OTA Insight
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Support

Unverified

hotellab has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2026

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Response Time

Less than a day

Recommended

99%

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