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Review of Canary Technologies

10
Easy call routing and strong integrations — but reliability needs work
GM from 25-49 room Bed & Breakfast & Inns in Acworth (United States)
Verified
6 days ago
Products Reviewed
Contactless Check-in
Digital Tipping Solutions
Call Center Software
What do you like most?
Call routing. Ease of use. CRM integration. PMS integration. Call quality. Customer support. Agent tools. Reporting dashboard. Call recording. Implementation process.
What do you dislike or think could be improved?
Training materials. Reliability. Cloud based. Custom scripts. Usability. Mobile access. Scalability. System uptime. Response time. Cost effectiveness. Value for money. Guest experience. Voice management. Omnichannel. Hold times. User interface. Setup ease. Team productivity. Conversion rates.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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