Review of Aavgo

9
Guests enjoy the value-added ability of ordering refreshments, towels, and other items from the convenience of their room with Aavgo
Assistant General Manager from 50-74 room Bed & Breakfast & Inns in Sunnyvale (United States)
Verified
8 years ago
Products Reviewed
What do you like most?
The management and tech teams are genuinely responsive to our hotel-specific requests. Guests enjoy the value-added ability of ordering refreshments, towels, and other items from the convenience of their room. The system is still relatively new to our location. We are continuing to evaluate it's potential in improving efficiency and positive guest response. Any changes have been identified in previous survey questions.
What do you dislike or think could be improved?
I would like the system to allow for a discretionary Open and Close time for guests to make requests. Too early in the morning might run into departures and too late in the evening may impact risk management. Remove post departure communications or move them to an archive.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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