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Review of HelloShift

10
Great way to Interact with guests. Make sure you have the right clientele for the guest interaction. It may take a little education to the guest on your part to ensure the guests are using it.
Operations Support Manager from 200 to 499 room Boutique Hotels in Irvine (United States)
Verified
9 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
The ease of use is great. We have heard great things from our guests in regards to how easy it is to ask for something.
What do you dislike or think could be improved?
Not all guests are used to using a text to interact with the Team. With the younger generations becoming the majority of our business this will shift dramatically and I am glad to be working with Helloshift to stay ahead of the game.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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