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Review of Visual Matrix PMS

10
Best support Ever
IT from 50-74 room Bed & Breakfast & Inns in Bandung (Indonesia)
Verified
4 months ago
Products Reviewed
Hotel Management Software
What do you like most?
PMS provides live chat support and is very helpful when issues arise. We are guided through the process until the issue is resolved.
What do you dislike or think could be improved?
Maybe PMS can provide special reports, because we need to pull reports that are not in the system so that it makes it easier for us to find data.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
N/A
Johnny M. from Visual Matrix PMS replied
Hi Martin! Thanks for the awesome review! Our client experience team is dedicated to providing you with the best solution possible. We'd like you to know that we hear your voice on the reports and our team is currently reviewing a few exciting changes that will be coming soon!

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