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Review of SiteMinder

10
User friendly allotment management with solid support — reporting and onboarding could improve
General Manager from 200 to 499 room City Center Hotels in Bangkok (Thailand)
Verified
1 days ago
Products Reviewed
Channel Managers
What do you like most?
User friendly and easy manageable for staff. Good web design and good after services staff. Also help us to manage allotment efficiency.
What do you dislike or think could be improved?
SiteMinder could improve by offering more customizable reporting and deeper booking-engine features. Also initial onboarding support requests can take longer than expected to resolve during peak.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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