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Review of Sojern

10
More direct bookings, with reporting and conversion still needing work
General manager from 25-49 room Boutique Hotels in Brooklyn (United States)
Verified
3 days ago
Products Reviewed
Hotel Metasearch Management Software
Digital Marketing Agencies
Hotel CRM & Email Marketing
What do you like most?
We have been working with Sojern to increase our direct bookings through digital marketing and online advertising channels. Overall, our experience has been positive. Sojern has helped improve our online visibility, reach potential guests, and generate more opportunities for direct reservations, reducing our dependency on third-party booking platforms. Overall, Sojern has been a valuable marketing partner for our property. With continued optimization and a stronger focus on measurable results, I believe there is great potential to achieve even better outcomes. I would recommend Sojern to hotels looking to strengthen their direct booking strategy.
What do you dislike or think could be improved?
One area where I see room for improvement is providing more detailed performance reports, better transparency on campaign results, and stronger strategies to continuously improve conversion rates.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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