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Review of Straiv

10
Reliable guest journey tools with room for mobile access
COO from 75-99 room Boutique Hotels in Marktredwitz (Germany)
Verified
3 days ago
Products Reviewed
Contactless Check-in
What do you like most?
We’ve been using straiv at Avaneo Hotels for over two years and couldn’t be happier with our choice. From online check-in, check-in kiosk and the guest app to communication throughout the digital guest journey, straiv makes everyday life easier for both our guests and our team. After our experience with other systems, we really appreciate having such a reliable partner by our side. The support team is helpful and quick to respond whenever we need assistance. A great solution backed by great people. Highly recommended!
What do you dislike or think could be improved?
One improvement I would personally welcome is a mobile app for the backend, or at least an interface optimized for mobile browsers, making it easier to quickly check information or assist a guest while on the go.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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