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Review of SiteMinder

10
Siteminder mobile app
Supervisor front desk from 25-49 room Resorts in Kuala Kangsar (Malaysia)
Verified
24 days ago
Products Reviewed
Channel Managers
What do you like most?
Thank you Mr. Ronan for assisting me to solve my problem today. Now my issue has been resolved. Thank you very much. Have a great day!
What do you dislike or think could be improved?
I think siteminder have to hire more staffs for working on weekend because it takes to long to wait for customer services to pick up my call.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
[email protected] . from SiteMinder replied
Hi Wan Annisa, Thank you so much for sharing your experience. We truly appreciate your feedback regarding the wait time for customer service; we understand how frustrating that can be. It’s fantastic to hear that Mr. Ronan was able to assist you effectively and resolve your issue! Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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