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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Fideltour

10
A complete CRM for the hospitality industry, with very close support.
Martech from 200 to 499 room Bed & Breakfast & Inns in Puerto de Santiago (Canary Islands)
Verified
8 days ago
Products Reviewed
Hotel CRM & Email Marketing
What do you like most?
- Automating communications saves us a lot of manual work, especially when managing multiple hotels and languages ​​simultaneously. - Integration with other tools and systems facilitates information centralization and allows us to work in a more connected and efficient way. - The upgrade to the BI component represents a significant improvement in data querying and analysis, offering a more comprehensive view of the information and facilitating decision-making. - We especially appreciate the excellent customer service: our contact person (Karina) is always available, responds quickly, and takes the time to understand the hotel's real needs, going beyond just providing occasional technical support.
What do you dislike or think could be improved?
- Continue improving and making the template builder more flexible, especially to facilitate content creation and customization. - Continue developing the Data and BI component, moving towards a greater level of detail and depth in data analysis to extract increasingly useful insights for decision-making.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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