Review of happyhotel

10
Happy with Happyhotel.
Geschäftsführer from 25-49 room Bed & Breakfast & Inns in Schmalkalden (Germany)
Verified
4 days ago
What do you like most?
Onboarding, support, and maintenance. Everything is quick, easy, and straightforward. The interaction between PMS, CM, and HappyHotel is seamless and fast. Price adjustments are simple and easy to implement. The autopilot sometimes even manages to squeeze out a few extra euros that I wouldn't have dared to try myself. A fantastic, well-developed, and thoroughly thought-out product. Keep it up!
What do you dislike or think could be improved?
Managing the rates for these arrangements is a bit complicated. However, with a guideline rate and knowing exactly how to enter each additional charge, it's quite simple.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
Sophia Z. from happyhotel replied
Dear hotelier, Thank you so much for this great review. We're really happy to hear that onboarding, support, and the interaction between PMS, channel manager, and happyhotel are working so smoothly for you, and that the autopilot even squeezes out a few extra euros here and there :) Thanks also for the honest feedback on the arrangements. We'll pass it on internally so we can make managing rates for these cases even easier. Looking forward to continuing to work together! Kind regards happyhotel Team

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