Review of happyhotel

10
Partnership at eye level
Head of Revenue and Sales Hotels from 50-74 room Boutique Hotels in Dortmund ()
Verified
5 days ago
What do you like most?
Happyhotel empowers me to optimize rates effectively ensuring we secure the best possible revenue at the optimal moments. When necessary, we can swiftly adjust rates manually/overwrite to capitalize on even the smallest gains, all while maintaining a competitive edge, increasing out RevPar. However, the longer the system is implemented the less we need to interfere. Also the partnership at eye level is outstanding.
What do you dislike or think could be improved?
Improvement constantly takes place. Which makes it easy to just wait. Also feedback is always heard and appreciated. Individual reporting could be optimized.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Sophia Z. from happyhotel replied
Dear customer, Thank you very much for your detailed feedback and for highlighting how happyhotel supports you in optimizing your revenue strategy. We are pleased to hear that our solution reduces manual effort over time while still allowing flexibility when needed. Your input on reporting is very valuable, and we will continue to work on improvements to deliver even more insights. Best regards happy hotel Team

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