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Review of Kipsu

9
In the days where guest are going fast and everything needs to go fast, easy communication is key.
Director of Operations
Verified
9 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
Kipsu makes it easy and simple to connect with our guests in a very accessible way that they are familiar with and expect--text message! Its a really nice service touch that a guest can connect with us while they are venturing out in the city and we can assist at anytime.
What do you dislike or think could be improved?
The more we go with text messaging the direct interaction with our guest are disappearing. On the one hand guests prefer this means of communication so thats great but on the other it does feel a bit like it is limiting the direct connection one can have with our guest.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
0.0/5
Implementation
3.0/5

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