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Review of SiteMinder

9
Easy-to-use channel overview — but live support is limited
Revenue Manager from 100 to 199 room Boutique Hotels in Ho Chi Minh City (Vietnam)
Verified
1 days ago
Products Reviewed
Channel Managers
Booking Engine
What do you like most?
It is very easy to use and provides a clear overview of room inventory, rates, and availability across all connected channels in one place.
What do you dislike or think could be improved?
I would appreciate more flexibility in contacting a live support representative when needed, rather than relying mainly on AI support. This would be particularly helpful for urgent or complex issues.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
5.0/5
Implementation
5.0/5

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