Review of Profitroom

10
Best customer support and relationships
Senior Sales Representative from 100 to 199 room Boutique Hotels in Rovaniemi (Finland)
Verified
5 months ago
What do you like most?
Profitroom has proven to be an excellent tech partner for our hotel, providing a reliable channel manager and an intuitive booking engine. What truly sets them apart is their outstanding customer support and relationship management. Their team takes the time to understand our property and people, ensuring precise and proactive assistance. It’s also encouraging to see their strong commitment to product development and continuous improvement.
What do you dislike or think could be improved?
One feature we still miss is the ability to combine two separate room types into a single booking, which is essential for our product. We understand that structural changes of this scale take time, but having this functionality would greatly enhance flexibility and meet an important need for our guests.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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