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Review of Planet

8
Comprehensive hotel operations solution — support updates could be faster
Reservierungsmitarbeiter from 75-99 room Extended Stay & Serviced Apartments in Suederholz (Germany)
Verified
3 days ago
Products Reviewed
Property Management Systems
What do you like most?
Planet's Protel offers a comprehensive solution for our hotel operations and provides all the necessary functions. The ongoing development of the product is excellent.
What do you dislike or think could be improved?
It would be excellent if support tickets requiring more time received faster feedback on their status, and if all employees were as competent as Ms. Hoppe and Mr. Schwarz.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
4.0/5
Implementation
5.0/5

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