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Review of Little Hotelier

8
Great App. More rooms to improve
MD from 5 to 9 room Boutique Hotels in Bangkok (Thailand)
Verified
6 months ago
Products Reviewed
Hotel Management Software
What do you like most?
• user friendly. • customer service. • font. • system. • competitors. • color. • web/app design. • site minder. • Demand plus.
What do you dislike or think could be improved?
• customer service: need mobile number • be able to settle the payment via system • fee • be able to issue receipt via LH app • call center/difficult to contact • keep logging off itself while already asked to be logged in at all time. So annoying
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Little Hotelier R. from Little Hotelier replied
Hi Savitri Thank you for your feedback! While we are glad to hear you find it user-friendly and that you value our customer service, I understand that there are areas we can improve and we're committed to making those enhancements. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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