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Review of HelloShift

10
Texting guests and keeping all departments informed = A++
Assistant General Manager from 100 to 199 room Bed & Breakfast & Inns in San Leandro (United States)
Verified
8 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
What do you like most?
Response times to questions/concerns and for help is most important. Hello Shift support is quick, efficient and they are involved. Being able to 'text' msg our guests prior/during/after their stay is the next big thing... their system allows us to keep up & keep in touch with our guests.
What do you dislike or think could be improved?
Being able to customize reports - but improvements and updates happen often. Seemless interfacing could be improved but its not a deal breaker.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.5/5

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