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Review of Innkeepers Advantage

10
Website Upgrade
Owner/Innkeeper from 5 to 9 room Bed & Breakfast & Inns in Brockway (United States)
Verified
14 months ago
Products Reviewed
Hotel Management Software
What do you like most?
Several years ago, I decided to upgrade/refine my website. Innkeepers made the process extremely easy. They made helpful suggestions along the way and recommended ways to improve my sight to drive guest bookings.
What do you dislike or think could be improved?
I am not good at reading my business metrics and measurements. I wish that if the 'back office' would see ways to improve, they could make recommendations.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Cindy B. from Innkeepers Advantage replied
Sharon, Thank you for your thoughtful review and for trusting us with your website upgrade — we’re glad the process was smooth and helpful. We appreciate your note about business metrics. I will send a link to our Business Reporting video and we can also go over the reports together. Thanks again for your nice review. Cindy Bachmann Innkeeper's Advantage

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