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Review of RoomPriceGenie

10
Probably saved our August in Slovenia
Owner from 25-49 room Bed & Breakfast & Inns in Ljubljana (Slovenia)
Verified
15 months ago
Products Reviewed
Revenue Management Systems
What do you like most?
RPG probably saved us when it came to pricing in August 2023. Slovenia was hit by flooding and the month was not what it was supposed to be, there was a lot less demand. But RPG quickly changed the pricing after it recognized the lower demand and by analyzing the market. We quickly saw who was doing pricing by themselves and who was using tools like RPG. There were lots of hotels that were struggling to fill their rooms. We still managed to keep August as the best performing month of the year for now and still reach about 90% of the last years revenue for August. The interface is nice and intuitive, a lot easier to get to quick revenue information compared to most PMSs. All in all it's easy to use and works nicely. It has it's hiccups where it would increase our prices by to much for the day, but that's more because we're a small property. Also the people working at RPG are nice, the on boarding was enjoyable and their support is also good. They take the time to investigate and solve issues with the PMS. I like it :)
What do you dislike or think could be improved?
Might be PMS specific but grabbing data for the day before would be nice. A lot of times there are reservations that come in after midnight and RPG already moved to the next day and doesn't analyze the previous one anymore. While it worked great for us it could probably still improve when handling small properties. We have only 13 rooms and at some point only 1 room sold was going to trigger going from a bit higher prices to high prices and the other way around. Maybe one more pricing bracket for smaller properties like ours, right now it's a bit on the expensive side for our small property and country. History of changes or logs would be nice. Instead of showing the rates of each room there would be a percentage sign on the current price, compared to the baseline. Overall not much, just maybe look at the smaller properties that get a lot of last minute reservations.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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