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Review of WebRezPro

10
Webrez Team has made a lot of changes we have suggested that better the system. Love that WebrezPro is open to improvements and will implement them when they make sense.
Front Desk Manager from 50-74 room Bed & Breakfast & Inns in Fort Bragg (United States)
Verified
7 months ago
Products Reviewed
Hotel Management Software
What do you like most?
I really love that this system is self explanatory. We have had to train several employees and the system makes sense to people. You need reservations, hit reservations, you need a report, hit report. Ease of use.
What do you dislike or think could be improved?
- There should be an option on the tape chart to select particular unit types to show, this way if we need to move a mass amount of reservations from one unit type to another we don't have to drag past all the other units. - When on a reservation the left hand side (let's say the summary) does not scroll when you scroll down with the right side. This makes it hard to click "Add Payment" or "Add Charge".
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A
Sarah D. from WebRezPro replied
Thank you for the great review! We’re glad to hear the system has been easy for your team to learn and that you’ve seen improvements based on your feedback—customer input is incredibly important to us. We also appreciate your suggestions regarding tape chart filtering and reservation screen scrolling. These insights are very helpful as we continue to refine the user experience. Thanks again for your support and for being a valued WebRezPro user!

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