Review of Revinate

10
Best in class hotel CRM
Vice President of Commercial Strategy from 75-99 room Branded Hotels in Porto (Portugal)
Verified
17 months ago
What do you like most?
We love the easy to use interface and hotel simple it is to create professional looking EDMs. The segmentations is also very detailed and helps us target the right customers with the right message.
What do you dislike or think could be improved?
Overall there is very little to improve on. With the surge in AI content there is perhaps some opportunities for more proof-reading capabilities, content creation and layouts to ease further the work of creating campaigns. If the tool could also suggest some "smart" segments by analysing customer buying patterns and recommend offers, campaign, provide more insights on the timing of the campaings and such would be welcomed.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A

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