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Review of dormakaba

7
Since we switched over to Dormakaba and Ambience we have had a much more pleasant experience with making guest room keys at the front desk.
Guest Service Agent from 200 to 499 room Bed & Breakfast & Inns in Ottawa (Canada)
Verified
18 months ago
Products Reviewed
Hotel Keyless Entry Systems
What do you like most?
- Each GSA having individual ambience log ins. - Quick and easy fail. - Safe key production. - Easy producers for lock outs. - Quick key encoding. - Great technical support services.
What do you dislike or think could be improved?
- Slight issues with ambience and PEP communicating. - Door locks dying regularly or needed reprograming frequently. - Having to restart server daily over several times a week due to ambience not working.
3.5
Average
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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