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Review of Profitroom

7
Responsive support — but setup still feels too hands-on
Cluster Web Coordinator from 200 to 499 room Other in Dubai (United Arab Emirates)
Verified
3 days ago
Products Reviewed
Hotel CRM & Email Marketing
Booking Engine
Hotel Reservations Software
What do you like most?
The support team is exceptionally quick, responsive, and effective. Their assistance is always timely and solutions‑driven, making the overall experience smooth and reliable.
What do you dislike or think could be improved?
MetaSearch Ads performance is noticeably weaker compared to other agencies. For new or inexperienced companies with zero knowledge about hosting, domains, or technical setup, Profitroom should provide full end‑to‑end assistance. We were also asked to handle several technical steps ourselves — fortunately, I had the skills to manage them. However, for a new hotel with no IT background, this process could be quite challenging and problematic.
3.5
Average
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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