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Review of Duve

4
Guest contact with room to grow — support is unclear
Front Office Manager from 200 to 499 room Branded Hotels in Melbourne (Australia)
Verified
1 days ago
Products Reviewed
Guest Messaging Software
What do you like most?
Contacting guests but I think we can use it for more things such as upselling and contactless check in as I didn't even know about those.
What do you dislike or think could be improved?
Training and when I need help with something I do not know who to contact or where the support is.
2.0
Poor
Ease of Use
3.0/5
Customer Support
1.0/5
ROI
2.0/5
Implementation
N/A

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