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Review of ThinkReservations

10
Live tech support I really value — mobile rate adjustments need work
Owner from 5 to 9 room Bed & Breakfast & Inns in Provincetown (United States)
Verified
4 days ago
Products Reviewed
Property Management Systems
What do you like most?
I am most impressed with the tech support team. Please do not replace the team there with AI. Being able to talk to a live team member is almost the thing I most value about ThinkReservations.
What do you dislike or think could be improved?
QuickBooks online integration and improvements. Better mobile and iOS visibility for adjusting rates via the booking engine. It is very frustrating to try and adjust rates from an iPad or iPhone. It’s difficult to see all rooms let alone select multiple rooms at a time to adjust rates or minimums.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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