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Review of HelloShift

10
Hello shift has brought a big improvement to out customer service skills he
Front desk agent from 75-99 room Bed & Breakfast & Inns in San Antonio (United States)
Verified
7 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
What do you like most?
Hello shift has brought a big improvement to out customer service skills here at the hotel, t he text messaging app is great, and guest are loving it!
What do you dislike or think could be improved?
I would say the timing on replying back to the guest can be updated , here at the hotel we get busy at times and to be given some extra time to reply back to guest should be better.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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