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Review of Sezam24

10
Accuracy, correctness, uninterrupted work
Manager from 10 to 24 room Airport/Conference Hotels in Prague (Czech Republic)
Verified
5 years ago
Products Reviewed
Contactless Check-in
What do you like most?
Everything works without a reception. The list of the rooms for cleaning accurately corresponds to our booking system. All languages are supported. Guests were checking in on their own and without our help. With the Sezam24 terminals, the guest registers directly at the hotel, he or she needs to know only the number of his or her booking, whether it be the number from the hotel site or other sites, it does not matter, be it Booking.com, Expedia.com, Airbnb.com, hotels.com. Hostelworld.com, etc.
What do you dislike or think could be improved?
Our hotel is small and very budget-friendly, so it is quite suitable for it to work without a reception. Sometimes the presence of a person is important in order to provide a warm welcome. We worked in this mode (terminal + receptionist), and I can say that this is the highest level of service for the guests.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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