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Review of HelloShift

10
Great Communication Tool for our 2 Hotels!
Complex Front Office Manager from 50-74 room Bed & Breakfast & Inns in Hayward (United States)
Verified
9 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
We love HelloShift at our 2 San Francisco hotels! Not only are we able to resolve guest requests quickly and efficiently, but we can also text our guests, which they love while exploring our beautiful city! In addition we are using the text system to communicate quickly with our 3 party valet company providing a quicker car return for our guests.
What do you dislike or think could be improved?
I appreciate the alerts and pop ups alerting us when there is a guest message but when we are using it for valet there are constantly unresolved messages. The alerts get incredibly annoying.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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