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Review of Duetto

10
Artyzen Hospitality Group sees pricing (r)evolution
Area Director of Revenue and Reservations from 200 to 499 room Bed & Breakfast & Inns in Macau (China)
Verified
1 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
Since implementing Duetto, we have not only optimized our pricing strategy and enhanced our forecasting processes and data-driven decision-making, but also adopted various automations. These advancements have significantly streamlined our operations, greatly supporting our efforts to drive profitability across our properties.
What do you dislike or think could be improved?
While Duetto offers valuable features, I've observed that its integration is not consistently supported by all PMS systems. Specifically, at our hotels, we use Opera at one location and HMS at another. The integration with Opera has proven to be much smoother compared to HMS. While this issue largely depends on the PMS provider, it could be beneficial for Duetto to collaborate with their partners to enhance compatibility and integration across different systems.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
N/A
Implementation
N/A

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