Review of Exely

9
Good option
Sales manager from 25-49 room Bed & Breakfast & Inns in Chisinau (Moldova)
Verified
28 days ago
What do you like most?
- Front desk. - Room management. - Reports/Bookings. - Channel manager. - Financial manager. - Property settings. - Analytics. - Rate Match. - Guest management. - Booking engine. - Price assist.
What do you dislike or think could be improved?
Activate/optimize: - Booking Engine - Promo codes - Mobile conversion - Abandoned booking recovery - Direct-only perks - Best practices Offer on direct website: - Free early check-in - Airport transfer discount - Welcome drink - Flexible cancellation - Better room category - Instead of lowering rates publicly. Important Your website booking flow should take: - Max 3 clicks - Max 1 minute on mobile - If slower → conversion drops heavily. Revenue Management Automation: Most hotels underuse Exely pricing tools. You should: - create occupancy-based pricing rules - automate rate increases by occupancy - differentiate weekday/weekend pricing - use event-based pricing Example for Chișinău: +10–15% during conferences/events +20–30% during wine events / major exhibitions lower Sunday rates to improve occupancy Reduce Dependency on Booking.com - Booking.com Partner Hub⁠ is useful for visibility, but dangerous if it becomes dominant. - Healthy target for an independent city hotel: 35–45% OTA 35–45% direct - Rest corporate / travel agents / airlines - Since you already work with airline-related business (Lufthansa cooperation from your previous context), you can use.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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