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Review of Little Hotelier

10
Simplified Staff Training
Manager from 5 to 9 room Vacation Rentals & Villas in Surat Thani (Thailand)
Verified
6 months ago
Products Reviewed
Hotel Management Software
What do you like most?
Once set up, staff find it easier to operate one central system rather than juggling multiple OTA interfaces, which improves efficiency and reduces errors.
What do you dislike or think could be improved?
Initial training can still be time-consuming. New staff may struggle to understand advanced features or exceptions, requiring ongoing coaching despite the simplified interface.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Little Hotelier R. from Little Hotelier replied
Hi Kewalin Tongsap Thank you so much for your review! Your insights about the efficiencies gained from using a central system are invaluable, and we’re also aware that initial training can present some challenges. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D

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