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Review of HelloShift

10
Has Greatly Improved our Property's Communication
General Manaager from 100 to 199 room Boutique Hotels in Lehi (United States)
Verified
8 years ago
Products Reviewed
Guest Messaging Software
Staff Collaboration Tools
What do you like most?
- Makes communication SO easy, even between languages - Love the ease of knowing when a task is complete. - Love that there are no ads/extra unnecessary stuff (Review Updated 12/21/18) Original Review 1/23/18: A skeptic turned superfan! I was a total skeptic and Redbook lover going into it, but having used HelloShift for over a year, I am truly converted. In fact, I have just moved to another property and miss it so much it is first on my list to implement! - Being able to instantly follow up on completed tasks - Being able to be in touch anywhere, at anytime - Organization and no messy books filled with confusing handwriting!
What do you dislike or think could be improved?
- The mobile app version needs to work a lot better. Comments don't show up more than once, not very user friendly, etc. - More flexibility for To-Do lists, sub-tasks are kind of glitchy (Review Updated 12/21/18) Original Review 1/23/18: - I wish there was a calendar function where we can more easily view upcoming tasks/notes - More options for "widgets" such as lists for scheduled shuttle runs or meeting space tasks (separate from the list of tasks) - There's a lot of empty space within the page... let's use it! :)
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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