Review of dormakaba

10
E-coder upgrade
Assistant GM from 75-99 room Bed & Breakfast & Inns in Tampa (United States)
Verified
18 months ago
What do you like most?
We are installing a self check-in kiosk and needed to update our front desk key encoders to the next-gen with the security features needed for our set-up.
What do you dislike or think could be improved?
Hugo was great. I feel that waiting for tech support is a very time consuming process. I've been working with Dormakaba and getting the appropriate tech is cumbersome.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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