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Review of Paraty Tech

10
Easy reservations and smoother daily management — could be more proactive
Revenue management from 200 to 499 room Branded Hotels in Santa Marta (Colombia)
Verified
2 days ago
Products Reviewed
Booking Engine
What do you like most?
What we like most about Paraty is its functionality and ease of making reservations and managing the platform. It is an intuitive, practical, and easy-to-use tool that allows us to handle our reservations and processes quickly and organized. We also highlight the responsiveness and support we receive when an unforeseen situation or inconvenience arises. We greatly value being able to find solutions quickly and effectively, as well as having a team willing to provide support when needed. Overall, we believe that Paraty significantly facilitates our daily management, optimizes our processes, and allows us to work more efficiently.
What do you dislike or think could be improved?
We believe that proactive customer support could be strengthened, especially by anticipating possible needs, changes, or situations that could affect operations. It would be very valuable to receive recommendations, alerts, and solutions proactively, without having to wait for an inconvenience to request support.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
3.0/5

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