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Review of Mews

9
Intuitive PMS that speeds onboarding — with some extra integrations to juggle
Director from 25-49 room Airport/Conference Hotels in Busselton (Australia)
Verified
2 days ago
Products Reviewed
Property Management Systems
What do you like most?
Switching over to Mews has been a game changer for us at The Timothée Resort, mostly because the platform just works and feels lightyears ahead of legacy PMS tech. The PMS is super intuitive, meaning onboarding new reception or housekeeping team members takes a fraction of the time it used to. We really appreciate their startup mindset, they’re constantly pushing updates, keeping things cutting edge, and the support staff are always quick, friendly, and actually get how a resort runs day-to-day.
What do you dislike or think could be improved?
If there’s been one downside, it’s that we previously had to bolt on separate third-party integrations for key tools like our channel manager, revenue management, and guest messaging. Juggling all those external software setups adds extra moving parts, but Mews is now starting to bring a lot of those features in-house.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5

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