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Review of Cloudbeds

10
Easy ticket management that works at our size — reporting could improve
Chief Engineer from 500+ room Resorts in Las Vegas (United States)
Verified
2 days ago
Products Reviewed
Channel Managers
Property Management Systems
Hotel Management Software
What do you like most?
I like how easy Cloudbeds is to use and the tools. Ticket management. It is easy to navigate. It is very self explanatory with several tools that can benefit the resort.
What do you dislike or think could be improved?
Ticket reporting. My team uses the system to create. Clear and complete tickets in this size property we have managed to actually make the system work. I know this is used on smaller resorts. I was concerned this was not going to work on this size of resort but it does.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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