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Review of Bookboost

6
Strategic support that solves problems — but the interface and reporting need work
Chief Commercial Officer from 100 to 199 room City Center Hotels in Helsinki (Finland)
Verified
22 days ago
Products Reviewed
Guest Messaging Software
What do you like most?
The support team is very active and ready to solve problems. Bookboost really feels like a strategic partner as they spend time understanding our challenges and coming up with long term solutions.
What do you dislike or think could be improved?
The user interface is a bit clumsy and not very customizable. A more comprehensive reporting module would bring significant value.
3.0
Average
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
5.0/5
Martina K. from Bookboost replied
Thank you for taking the time to share your feedback! We’re happy to hear that you see Bookboost as a strategic partner and that our team’s proactive support and focus on long-term solutions are making a difference. We also appreciate your honest feedback on the user interface and reporting capabilities. Thanks again for being part of the Bookboost community ✨

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