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Review of Hotellab

10
Great Tool Even for Those New to Revenue Management
Hotel Manager from 75-99 room Bed & Breakfast & Inns in Skala Fourkas (Greece)
Verified
9 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
We started using hotellab RMS last year, coming into it with no prior experience in revenue management. We activated the system mid-season, so we didn't have the full year to work with, yet we still saw a positive impact on our results. That alone told us we were heading in the right direction. This year, with the system running from the start and our team more confident in using it, the improvement was much more noticeable. Operating a beach hotel in a competitive coastal destination means seasonality and market dynamics can shift quickly, and hotellab helps us stay on top of that. Even with the challenging external environment, rising fuel costs affecting travel demand, we were able to navigate the season with a much more structured and data-driven approach than before. The rate shopper, the pricing strategies, and the overall visibility into our market positioning have been particularly valuable.
What do you dislike or think could be improved?
Honestly, at this stage we are still exploring the full depth of the platform, there are features and possibilities we haven't fully tapped into yet. We'd rather take the time to learn the system properly before drawing any conclusions on what could be better.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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