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Review of Amadeus

9
We only implemented Delphi.fdc last year, so some ROI is still being calculated. Furthermore, some benefits are still being explored, new systems require new habits, and some are harder to break than others...
Director of Sales & Marketing
Verified
8 years ago
Products Reviewed
Event Management Software
What do you like most?
It has immediate data sharing with our PMS system, interfaces with outlook so communications are easily viewed and recorded, and reporting is customizable.
What do you dislike or think could be improved?
Some fields are "Word" based which can lead to data entry inconsistencies - e.g. address - "State" field can be written as abbreviation (VA) or name (Virginia). Delphi.fdc requires banquet checks to be posted in Micros rather than the PMS system.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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