Review of Hotel Investor Apps

8
Good, but good use some improvement.
Corporate Controller from 200 to 499 room Bed & Breakfast & Inns in Seattle (United States)
Verified
27 days ago
Products Reviewed
What do you like most?
I like that you can view invoices across multiple properties in one location. I like that you can process a check run through a third party, REPAY.
What do you dislike or think could be improved?
Use vendor references (invoice numbers) instead of HIA created numbers. Don't allow debit adjustments to be applied to different properties. Stop the glitches happening when processing REPAY. Use same terminology as other accounting software programs. Allow a line on the DRR to manually enter a GL code.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
N/A
Implementation
2.0/5
Jaime G. from Hotel Investor Apps replied
Thank you for taking the time to share your feedback — this kind of detail is exactly what helps us keep improving. We're glad the multi-property invoice view and REPAY check run integration have been useful for streamlining your process. We also appreciate you calling out specific areas for improvement. We'll be sharing these directly with our product team for review. Thanks again for the honest feedback. It genuinely helps us prioritize the right improvements, and we're glad to have you as a partner in making the product better.

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