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Review of Optii Solutions

10
Housekeeping that works smarter — reporting could go deeper
Assistant Executive Housekeeper from 200 to 499 room Branded Hotels in Stockholm (Sweden)
Verified
3 days ago
Products Reviewed
Housekeeping Software
Staff Collaboration Tools
What do you like most?
What I like most about Optii is how it continuously evolves to meet the changing needs of hotel operations. Having used Optii for over a year, I have seen significant improvements in how we manage our daily Housekeeping operations. The platform makes communication, task management, room assignments, and inspections much more efficient, allowing our team to focus more on delivering excellent guest experiences. I especially appreciate how Optii listens to customer feedback and transforms suggestions into practical features. For example, the recently introduced Stay Notes feature allows important guest information to remain visible throughout the reservation, helping our team provide more personalized and consistent service. What truly stands out is Optii's willingness to adapt and improve. It is not simply a Housekeeping management system but a valuable operational partner that helps us work smarter, improve productivity, and maintain high service standards.
What do you dislike or think could be improved?
From my perspective, Optii is already on the right track when it comes to continuous improvement and innovation. Over the past year, I have noticed how actively the team introduces new ideas and features to make the platform more user-friendly, practical, and efficient for daily hotel operations. What I appreciate most is that Optii does not simply develop features for the sake of innovation. Instead, the team seems genuinely interested in understanding the operational challenges hotels face and finding solutions that make our work easier. If I could suggest one area for further development, it would be expanding the reporting and analytics capabilities to provide even deeper operational insights and more customizable performance dashboards. However, considering how quickly Optii responds to customer needs and continuously improves its functionality, I believe the team is already moving in the right direction. I look forward to seeing what new improvements and innovations come next.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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