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Review of Quinta

10
A genuinely useful tool that goes beyond the chatbot
Revenue Manager from 200 to 499 room City Center Hotels in Athens (Greece)
Verified
2 months ago
Products Reviewed
Hotel Chatbots
What do you like most?
We've been using Velma for a while now and it's become a quiet but consistent part of how we operate. It handles the repetitive guest enquiries around the clock, which frees up the front desk for more meaningful interactions. The platform keeps evolving, with regular improvements and the Quinta team has been reliable whenever we've needed adjustments.
What do you dislike or think could be improved?
The reporting dashboard could offer more flexibility — custom date ranges and deeper segmentation by source market or booking window would make it more useful for revenue planning.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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