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Review of Smart Host GmbH

10
Super Service
Reception from 25-49 room Boutique Hotels in Pontresina (Switzerland)
Verified
2 months ago
Products Reviewed
Guest Messaging Software
What do you like most?
David Riedel and his team handle all our inquiries and requests very quickly and professionally, and we also consistently receive very helpful manuals and/or tips for using SmartHost. Based on our experience, David Riedel always briefly reviews our currently running or pending campaigns when we have a question, allowing him to provide us with practical and very helpful information – this is a great benefit to us, as it usually allows him to fully grasp the context of the question. Whether it's questions from beginners or experienced users, David Riedel and his team are always there for us with great patience and a willingness to help. Thank you very much!
What do you dislike or think could be improved?
I can't think of any suggestions for improvement at the moment. We are very satisfied with the support we are already receiving. We are also very satisfied with the product itself.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
N/A

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