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Review of O'Rourke Hospitality

10
Revenue-focused marketing partner — extra website changes can cost more
General Manager from 75-99 room Limited Service & Budget Hotels in New York City (United States)
Verified
4 days ago
Products Reviewed
Digital Marketing Agencies
Website Design
What do you like most?
We have had an excellent experience working with O'Rourke Hospitality Marketing. Their team is knowledgeable, highly responsive, and consistently up to date on the latest digital marketing trends, technologies, products, and opportunities within the hospitality industry. Their expertise and proactive approach have helped our hotel increase revenue and strengthen its online marketing performance. Their advertising campaign management has consistently delivered excellent Return on Ad Spend (ROAS), demonstrating a clear understanding of how to maximize marketing budgets and turn advertising investment into measurable results. What particularly sets them apart is their understanding of the hotel industry and their ability to develop strategies that align with the unique needs and objectives of a hotel. They are proactive, transparent, results-driven, and always willing to explore new opportunities to improve performance. Beyond campaign management, they bring valuable insight into digital visibility, audience targeting, conversion optimization, and the ever-changing online travel and hospitality landscape. I highly recommend O'Rourke Hospitality Marketing to hotel owners and operators looking for a knowledgeable, reliable, and performance-oriented marketing partner. They are more than just a marketing agency; they are a valuable business partner who understands that successful marketing should ultimately translate into increased revenue and stronger business results.
What do you dislike or think could be improved?
Honestly, we have been very satisfied with their services. Website changes and additional requests can sometimes involve separate costs, depending on the scope of work, but they have also been accommodating and helpful with certain changes at no additional charge. I don't have any significant areas of improvement to point out at this time.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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