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Review of Duve

10
Clear communication and category tracking — but self checkout needs work
Front Office Supervisor from 200 to 499 room Bed & Breakfast & Inns in Ijmuiden (Netherlands)
Verified
1 days ago
Products Reviewed
Hotel Guest Apps
Contactless Check-in
Guest Messaging Software
What do you like most?
It clearly had all the categories listed. Whether that's orders, communication and others. Also I really like the communication tool where you can see the roomnumber, stay dates and an automatic translation.
What do you dislike or think could be improved?
The duve self checkout had quite some problems. It did not link well to Opera Cloud. We already had added parking for example and at self checkout it still showed that guest had an open balance for parking. That made guest pay twice. Luckily the distribution team is on top of it.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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