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Review of Exely

10
Efficient channel management and direct bookings — reporting could be stronger
OTA&TA Manager from 200 to 499 room Branded Hotels in Tashkent (Uzbekistan)
Verified
2 days ago
Products Reviewed
Channel Managers
Booking Engine
What do you like most?
What we appreciate most about Exely is the combination of functionality, flexibility, and ease of use. The platform gives our team the ability to manage rates, availability, restrictions, promotions, and distribution channels from one place. This significantly reduces routine manual work and makes it easier to keep information consistent across different sales channels. We particularly value the Booking Engine, which provides guests with a convenient and straightforward way to make direct reservations through our website. The ability to create and manage different promotional offers also gives us greater flexibility in responding to market demand and developing our direct sales strategy. Another important advantage is the support team. We appreciate the prompt communication and willingness to help when we have questions or need assistance with technical configurations. Overall, Exely helps us work more efficiently, gives our team better control over online sales, and supports our goal of providing guests with a smooth and convenient booking experience.
What do you dislike or think could be improved?
One area where we see potential for further improvement is analytics and reporting. More advanced reporting capabilities and greater flexibility in customizing dashboards would be valuable for hotel teams that need to analyze performance in detail. For example, it would be helpful to have more opportunities to compare revenue, booking sources, sales channels, promotional performance, and booking trends within a single customizable dashboard. We believe that further development in this area would make Exely even more useful as not only an operational platform, but also as a tool for making strategic decisions and optimizing hotel revenue. At the same time, we are satisfied with the overall functionality of the platform and appreciate the continuous development of Exely and its responsiveness to hotelier feedback.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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