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Review of IDeaS

9
Timely support
Assistant Hotel Manager from 100 to 199 room City Center Hotels in Florence (Italy)
Verified
5 months ago
Products Reviewed
Revenue Management Systems
What do you like most?
Any time during the process of changing our pricing model (we switched to Continuous Pricing), the support team was ready to provide assistance, check and return to us with their expertise and guide.
What do you dislike or think could be improved?
We did not experience any failure. There was just a small discrepancy in our rates after the first decision upload to our channel manager. That was probably to be expected. The second upload wend through successfully.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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