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Review of Noovy

10
Easy to use, friendly and quick, manual booking easy to complete .
front office from 75-99 room City Center Hotels in Amsterdam (Netherlands)
Verified
5 years ago
Products Reviewed
Property Management Systems
Hotel Management Software
What do you like most?
Hotel Connect is amazing, with an attractive interface, with direct connectivity with all our channels, providing reports not only for revenue but also for housekeeping and breakfasts. In cases of non-refundable bookings the guest receives an automatic payment request, the same when a reservation is canceled, the payment can be done in multiple ways: can be charged directly with one click as the credit card details are saved in the reservation details or even the payment can be done via the payment link online. Another amazing thing is the function for tasks and notifications which allows you to have better communication between employees and employers. All team members from receptionists to the reservation department are very happy with it, save you a lot of time, very productive. I highly recommend it to hotelier industries and I like to believe that it will become the main platform for reservations in Europe.
What do you dislike or think could be improved?
I think the main issue is that the non-refundable reservations via the booking channel appear as refundable and it is creating confusion when comes to the cancelation policies.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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