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Review of LIKE MAGIC

10
Intuitive Guest Journey App – A Game Changer for Guest Communication
Owner from 10 to 24 room Extended Stay & Serviced Apartments in Unterseen (Switzerland)
Verified
13 months ago
Products Reviewed
Hotel Guest Apps
Contactless Check-in
Staff Collaboration Tools
What do you like most?
- The Guest Journey App is the central communication hub for our guests. -It seamlessly integrates various channels like messages, WhatsApp, and emails for a unified communication experience. -The high rate of pre-check-ins achieved through the intuitive design of the app is impressive. -It significantly reduces staffing needs, as presence time does not always have to be high or even required at all. -The app also makes my work considerably easier by streamlining communication and guest management.- Overall, it elevates the guest experience to a whole new level.
What do you dislike or think could be improved?
- The housekeeping function could be expanded. - It would be great if the AI integrations could not only handle WhatsApp messages but also respond to incoming emails in the future.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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